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IELTS 19 Academic · Test 4

Listening · Part 1

Mock mode: in the real test you hear the recording once.

Questions 1–10
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.
  1. 0:00 Part 1. You will hear a telephone conversation between a agent at Sunrise Car Rental and a caller. First, you have some time to look at questions 1 to 5.
  2. 0:21 Now listen carefully and answer questions 1 to 5.
  3. 0:25 Agent: Good morning, Sunrise Car Rental. How can I help you?
  4. 0:30 Caller: Hello. I need to rent a car for a business trip.
  5. 0:34 Agent: Of course. I just need to take a few details. Could I have your name, please?
  6. 0:42 Caller: Yes, it's Omar Haskins.
  7. 0:44 Agent: And how do you spell your surname?
  8. 0:47 Caller: It's H, A, S, K, I, N, S.
  9. 0:51 Agent: Thank you. And what is your address?
  10. 0:54 Caller: It's 87 Rosemont Avenue.
  11. 0:57 Agent: Rosemont. Is that R, O, S, E, M, O, N, T?
  12. 1:06 Caller: Yes, that's right.
  13. 1:08 Agent: And a contact number?
  14. 1:10 Caller: It's oh 7 9 8 1 1 1 3 7 6 1.
  15. 1:14 Agent: Would a small car or a family car suit you?
  16. 1:18 Caller: I was thinking of small, but actually, family would be better.
  17. 1:22 Agent: So that's family. Fine.
  18. 1:25 Agent: Manual or automatic?
  19. 1:28 Caller: Hmm. manual sounds nice, but I think we'll go for automatic.
  20. 1:32 Before the conversation continues, you have some time to look at questions 6 to 10.
  21. 1:47 Now listen and answer questions 6 to 10.
  22. 1:51 Agent: And how many days will that be?
  23. 1:53 Caller: We first planned 6, but now it will be 7.
  24. 1:56 Agent: And what date would you like to start?
  25. 1:59 Caller: The 18th of April, please.
  26. 2:01 Agent: Would you like any extras?
  27. 2:04 Caller: Yes. Could you note down roofbox, please? That's all, I think.
  28. 2:10 Agent: Of course. So, the total comes to 270 pounds.
  29. 2:16 Caller: That's fine.
  30. 2:18 Agent: Lastly, how did you hear about us?
  31. 2:21 Caller: A colleague told me about you.
  32. 2:23 Agent: Thank you, Omar. That's all booked. We'll send you a confirmation.
  33. 2:30 Caller: Great. Thanks very much. Goodbye.
  34. 2:34 That is the end of Part 1. You now have some time to check your answers to Part 1.

Sunrise Car Rental — Vehicle Rental

NameOmar 1
Address87 2 Avenue
Phone3
Car size4
Gearbox5
Rental days6
Start date7 April
Extra8
Total cost£9
Heard about us from10
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