IELTS 20 Academic · Test 2

Listening · Part 1

Mock mode: in the real test you hear the recording once.

Questions 1–10
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.

Highlight and auto-scroll with the audio

0:00 Part 1. You will hear a telephone conversation between a coordinator at City Removals and a caller. First, you have some time to look at questions 1 to 5.
0:21 Now listen carefully and answer questions 1 to 5.
0:25 Coordinator: Good morning, City Removals. How can I help you?
0:30 Caller: Hello. I need a quote for moving house.
0:34 Coordinator: Of course. I just need to take a few details. Could I have your name, please?
0:40 Caller: Yes, it's Daniel Pemberton.
0:42 Coordinator: And how do you spell your surname?
0:45 Caller: It's P, E, M, B, E, R, T, O, N.
0:50 Coordinator: Thank you. And what is your address?
0:53 Caller: It's 22 Wexford Road.
0:56 Coordinator: Wexford. Is that W, E, X, F, O, R, D?
1:02 Caller: Yes, that's right.
1:04 Coordinator: And a contact number?
1:06 Caller: It's oh 7 8 5 3 oh 7 9 1 5 3.
1:11 Coordinator: Do you think you need a medium or a large van?
1:14 Caller: I was thinking of medium, but actually, large would be better.
1:18 Coordinator: So that's large. Fine.
1:21 Coordinator: Shall we do the packing, or will you?
1:24 Caller: Hmm. ourselves sounds nice, but I think we'll go for company.
1:28 Before the conversation continues, you have some time to look at questions 6 to 10.
1:43 Now listen and answer questions 6 to 10.
1:47 Coordinator: And how many bedrooms will that be?
1:49 Caller: We first planned 1, but now it will be 1.
1:53 Coordinator: And what date would you like to start?
1:55 Caller: The 6th of March, please.
1:58 Coordinator: Are there any large or delicate items?
2:01 Caller: Yes. Could you note down mirror, please? That's all, I think.
2:07 Coordinator: Of course. So, the total comes to 865 pounds.
2:12 Caller: That's fine.
2:14 Coordinator: Lastly, how did you hear about us?
2:17 Caller: I found your website.
2:19 Coordinator: Thank you, Daniel. That's all booked. We'll send you a confirmation.
2:25 Caller: Great. Thanks very much. Goodbye.
2:30 That is the end of Part 1. You now have some time to check your answers to Part 1.

City Removals — Moving Quotation

Name	Daniel 1
Address	22 2 Road
Phone	3
Van size	4
Packing	5
Number of bedrooms	6
Start date	7 March
Special item	8
Total cost	£9
Heard about us from	10