IELTS 21 Academic · Test 2

Listening · Part 1

Mock mode: in the real test you hear the recording once.

Questions 1–10
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.

Highlight and auto-scroll with the audio

0:00 Part 1. You will hear a telephone conversation between a assistant at Greenway Cycle Hire and a caller. First, you have some time to look at questions 1 to 5.
0:21 Now listen carefully and answer questions 1 to 5.
0:25 Assistant: Good morning, Greenway Cycle Hire. How can I help you?
0:31 Caller: Hello. I'm calling to hire some bikes for a weekend trip.
0:35 Assistant: Of course. I just need to take a few details. Could I have your name, please?
0:43 Caller: Yes, it's Leo Whitford.
0:46 Assistant: And how do you spell your surname?
0:48 Caller: It's W, H, I, T, F, O, R, D.
0:54 Assistant: Thank you. And what is your address?
0:57 Caller: It's 11 Rosemont Road.
1:00 Assistant: Rosemont. Is that R, O, S, E, M, O, N, T?
1:09 Caller: Yes, that's right.
1:11 Assistant: And a contact number?
1:13 Caller: It's oh 7 oh 7 9 9 2 4 5 3 8.
1:17 Assistant: We have mountain bikes and road bikes. Which would you prefer?
1:23 Caller: I was thinking of road, but actually, mountain would be better.
1:27 Assistant: So that's mountain. Fine.
1:31 Assistant: Will you collect them from the shop or the station?
1:34 Caller: Hmm. shop sounds nice, but I think we'll go for station.
1:38 Before the conversation continues, you have some time to look at questions 6 to 10.
1:53 Now listen and answer questions 6 to 10.
1:57 Assistant: And how many bikes will that be?
1:59 Caller: We first planned 8, but now it will be 6.
2:03 Assistant: And what date would you like to start?
2:06 Caller: The 18th of October, please.
2:09 Assistant: Do you need any extra equipment?
2:12 Caller: Yes. Could you note down maps, please? That's all, I think.
2:17 Assistant: Of course. So, the total comes to 45 pounds.
2:23 Caller: That's fine.
2:25 Assistant: Lastly, how did you hear about us?
2:28 Caller: I saw an advert in the newspaper.
2:31 Assistant: Thank you, Leo. That's all booked. We'll send you a confirmation.
2:38 Caller: Great. Thanks very much. Goodbye.
2:43 That is the end of Part 1. You now have some time to check your answers to Part 1.

Greenway Cycle Hire — Bike Hire Booking

Name	Leo 1
Address	11 2 Road
Phone	3
Type of bike	4
Collection point	5
Number of bikes	6
Start date	7 October
Also requested	8
Total cost	£9
Heard about us from	10