IELTS 21 Academic · Test 4

Listening · Part 1

Mock mode: in the real test you hear the recording once.

Questions 1–10
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.

Highlight and auto-scroll with the audio

0:00 Part 1. You will hear a telephone conversation between a receptionist at Riverside Sports Centre and a caller. First, you have some time to look at questions 1 to 5.
0:21 Now listen carefully and answer questions 1 to 5.
0:26 Receptionist: Good morning, Riverside Sports Centre. How can I help you?
0:31 Caller: Hello. I'm interested in becoming a member.
0:35 Receptionist: Of course. I just need to take a few details. Could I have your name, please?
0:42 Caller: Yes, it's Ben Whitford.
0:44 Receptionist: And how do you spell your surname?
0:47 Caller: It's W, H, I, T, F, O, R, D.
0:52 Receptionist: Thank you. And what is your address?
0:56 Caller: It's 95 Ferndale Avenue.
0:58 Receptionist: Ferndale. Is that F, E, R, N, D, A, L, E?
1:05 Caller: Yes, that's right.
1:07 Receptionist: And a contact number?
1:09 Caller: It's oh 7 2 7 2 3 7 9 7 7 9.
1:13 Receptionist: Which facilities would you use most?
1:16 Caller: I was thinking of tennis, but actually, swimming would be better.
1:20 Receptionist: So that's swimming. Fine.
1:23 Receptionist: Would you like peak or off-peak membership?
1:26 Caller: Hmm. peak sounds nice, but I think we'll go for off-peak.
1:30 Before the conversation continues, you have some time to look at questions 6 to 10.
1:45 Now listen and answer questions 6 to 10.
1:49 Receptionist: And how many months will that be?
1:51 Caller: We first planned 6, but now it will be 8.
1:55 Receptionist: And what date would you like to start?
1:57 Caller: The 27th of August, please.
2:00 Receptionist: Is there anything else I can arrange?
2:03 Caller: Yes. Could you note down locker, please? That's all, I think.
2:09 Receptionist: Of course. So, the total comes to 35 pounds.
2:14 Caller: That's fine.
2:16 Receptionist: Lastly, how did you hear about us?
2:19 Caller: You were mentioned on a podcast.
2:21 Receptionist: Thank you, Ben. That's all booked. We'll send you a confirmation.
2:27 Caller: Great. Thanks very much. Goodbye.
2:32 That is the end of Part 1. You now have some time to check your answers to Part 1.

Riverside Sports Centre — Membership Application

Name	Ben 1
Address	95 2 Avenue
Phone	3
Main activity	4
Membership type	5
Membership length (months)	6
Start date	7 August
Also wants	8
Total cost	£9
Heard about us from	10